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Danish Law Firm Lundgrens Awards iManage Work Support and Maintenance to Ascertus Limited

Wednesday, May 3, 2017

Ascertus’ reputation for delivering superior support services is gaining momentum in the European market

London, U.K., 03 May 2017 – Lundgrens, the Denmark-based commercial law firm, has selected Ascertus Limited as its vendor of choice for support and maintenance of the iManage Work Product Management system, the next generation of email and document management systems. Ascertus provides document and information lifecycle management solutions to law firms and corporate legal departments. Lundgrens is a limited liability partnership with 31 partners and associated partners, including 27 shareholders and support staff across various business functions; all of who rely on iManage Work.

Lundgrens will benefit from a proactive approach to support service delivery and regular health checks, ensuring that technology-related issues are pre-empted in a timely manner to mitigate potential disruption to the organisation. Ascertus will also enable Lundgrens to migrate to the Windows 10 operating system and Microsoft Office 2016 productivity suite, in preparation for the firm’s upgrade to the current version of iManage Work.

Lundgrens selected Ascertus post an exhaustive investigation into the offerings of vendors providing iManage Work support in the market. The firm selected Ascertus for its proactive focus on support, which underpins every aspect of the company’s operations.

“Ascertus clearly stood out for its professional attitude towards customer communication,” explained Nikolaj Clausen, CTO at Lundgrens. “Also, unlike many organisations, the company lays equal emphasis on providing support services and delivering technology implementations. This approach clinched the deal for us.”

Account management will form a key part of Ascertus’ support services to Lundgrens, delivered by staff who are skilled in inter-personal communications. Aside from the annual health checks, the Ascertus and Lundgrens teams will meet on a monthly basis to review the status of the technology and look for ways to enable the firm to gain the most benefit from iManage Work.

“We are gathering momentum in Europe, especially among law firms, who are crying out for a partnership-led approach to business with technology vendors,” commented Roy Russell, CEO of Ascertus Limited. “Support is not something that we ‘tag on’ to our core offering. Rather a support-led approach to business is engrained in our culture and operations. This sets us apart in the industry.”

About Ascertus Limited

Ascertus provides information and document lifecycle management consultancy, software solutions and IT support services to law firms and corporate legal departments. Based in Central London, the company offers a full range of professional services – from consultancy, business analysis and project management; to software implementation, training, documentation and technical support – delivering bespoke email, contract and document management solutions in on-premises and privately hosted environments. The company has successfully delivered and managed some of the largest iManage Work installations at customer sites in the UK. For more information, visit: www.ascertus.com


Media contact:

TagusPR

Vidushi Patel

+44 07958474632

Thursday, April 20, 2017

Next Generation Cloud-based Email and Document Management System Implemented by Ascertus Limited at Merz North America, Inc

London, U.K., 20 April 2017 – The legal department at Merz North America, Inc., the Raleigh, NC based US subsidiary of an international pharmaceutical company, has gone live on a cloud-based version of iManage Work Product Management, the next generation email and document management system, supplied and implemented by Ascertus Limited.

. Ascertus provides document and information lifecycle management solutions to corporate legal departments and law firms. The Merz legal department, located in the company’s North American headquarters in Raleigh, North Carolina, should benefit from increased efficiency and productivity gains as a result of adopting these email and document management processes.

“We have a great deal of experience in implementing iManage Work in legal departments, as well as other corporate functions, and so have a good understanding of their requirements from both a user perspective and the technical standpoint,” said Roy Russell, CEO of Ascertus Limited. “It has been a pleasure working with Merz and we look forward to a long and mutually rewarding partnership with the company.”

About Ascertus Limited

Ascertus provides information and document lifecycle management consultancy, software solutions and IT support services to law firms and corporate legal departments. Based in Central London, the company offers a full range of professional services – from consultancy, business analysis and project management; to software implementation, training, documentation and technical support – delivering bespoke email, contract and document management solutions in on-premises and privately hosted environments. The company has successfully delivered and managed some of the largest iManage Work installations at customer sites in the UK. For more information, visit: www.ascertus.com


Media contact:

TagusPR

Vidushi Patel

+44 07958474632

Tuesday, May 30, 2017

Ascertus Limited Appoints Dedicated Account Manager to Help Legal Departments Better Manage Legal Spend

Ascertus Limited Appoints Dedicated Account Manager to Help Legal Departments Better Manage Legal Spend

London, U.K., 31 May 2017Ascertus Limited, a provider of document and information lifecycle management solutions to law firms and corporate legal departments, has appointed Sean Mallen as Senior Account Manager, dedicated to helping customers deploy the legal spend management solution, BusyLamp.

Mallen will work closely with other product specialists at Ascertus to offer integrated solutions, combining document management, contract management and legal spend management to help corporate in-house legal departments across the UK and Europe better manage their external law firm relationships and legal costs. He brings with him over 14 years’ experience in the IT industry ranging from Customer Relationship Management (CRM) and accounts software through to data storage solutions and case management systems.

“With budgetary pressures continuing to challenge corporate counsel, alongside demands for efficiency and value add; we are seeing a growing interest for more innovative legal spend management solutions across our customer base,” said Roy Russell, CEO of Ascertus Limited. “Many departments are looking to adopt a legal e-billing solution or even replace their traditional e-billing software. BusyLamp provides a refreshingly new, cost effective, and holistic approach to legal spend management, which meets their current requirements. Sean’s broad experience and skill set in IT sales and account management across the European market will be hugely valuable for our customer base in the corporate legal sector.”

Prior to Ascertus, Mallen was Senior Account Manager at Ochresoft, helping law firms deploy the company’s case management system. Before that, he held an account management role at Proact, Europe’s leading independent storage integrator and cloud services enabler. His experience also includes sales from working at Dezrez and the Royal Bank of Scotland.

“The true value of technology lies in creating a seamless work environment across business systems,” commented Sean Mallen, Senior Account Manager at Ascertus Limited. “Ascertus, due to its wide-ranging product and functionality-related expertise, is well placed to deliver against this scenario. I’m looking forward to working with customers to help them implement integrated solutions that fit their organisation’s specific business requirements.”

About Ascertus Limited

Ascertus provides information and document lifecycle management consultancy, software solutions and IT support services to law firms and corporate legal departments. Based in Central London, the company offers a full range of professional services – from consultancy, business analysis and project management; to software implementation, training, documentation and technical support – delivering bespoke email, contract and document management solutions in on-premises and privately hosted environments. The company has successfully delivered and managed some of the largest iManage Work installations at customer sites in the UK. For more information, visit: www.ascertus.com


About BusyLamp

BusyLamp is the leading next generation provider of legal matter and spend management solutions. It helps legal departments to save time, to significantly reduce overheads and to collaborate more effectively with inside and outside counsel by automating and improving their legal operations. For more information, visit: www.busylamp.com.

Media contact:

TagusPR

Vidushi Patel

+44 07958474632