Ethics and Action

Integrity

Ascertus is committed to the highest standards of business integrity, service quality and sustainability. The sustainability and ethical standards to which Ascertus is committed extends to our relationships with suppliers, customers and employees.

We follow the UN Global Compact’s 10 principles pertaining to Human Rights, Labour, Environment and Anti-Corruption. Our actions demonstrate our support of, and respect for, internationally recognised human rights.

These principles are ingrained in our policies and processes, and supported via employee training programmes, Supplier Code of Conduct and our contractual agreements. Measures such as our Cyber Essential PLUS certification ensure we uphold the highest standards of data security and privacy.

You can read more about this in our Modern Slavery statement and our Privacy Notice.

Our people

We understand that our employees make Ascertus.

Valuing diversity and equality, we actively champion these principles in our workplace and throughout the entire employment lifecycle, creating a supportive and inclusive environment. Our aim is for our employees to be truly representative of all sections of society and our customers, and for each employee to feel able to give their best.

We have supported young workers through apprenticeship schemes, have actively encouraged experienced staff back into the workplace following career breaks, and are proud to say that 50% of our Management Team is female.

Employee wellbeing is extremely important to us. We offer flexible working, emotional wellness support, private medical insurance, and career development. Our Management Team fosters a healthy culture, bolstered by training in mental health, coaching and effective communication.

Environment

Sustainability must be a priority for us all. We continue to evaluate where we can make a difference and play our part in this global endeavour.

We consciously select supply chain partners and utilize cloud-based providers that share our commitment to carbon footprint reduction. Our offices discourage single-use items, prioritise digital tools to minimize paper usage and recycle wherever possible. We participate in the circular economy by donating decommissioned equipment to schools and implementing technology rotation solutions.

Remote working reduces our carbon footprint and where employees do come into our offices, they are encouraged to use the Government Cycle Scheme or public transport. To balance our impact, we contribute to carbon offsetting and removals projects for air travel.

Charity

We take our corporate responsibility towards society seriously and aim to make a purposeful difference through community engagement. Our work in this space is continuously evolving and growing.

We build 'Giving' into our asset lifecycle management process by donating decommissioned laptops to local schools and auctioning mobile phones to employees in return for charitable donations.

Every year, the Ascertus Charity Team chooses two charities to support. Corporate Volunteering Days and charity fundraisers allow us to combine community engagement, team building and fun activities. This might be as simple as hosting a Macmillan Coffee Morning in our office or getting our hands dirty devoting a day to London Play Design, a not-for-profit social enterprise that aims to make outdoor play accessible to children in low-income communities.

What our clients have to say

We don't expect you just to take our word for it. Our clients span a wide range of industries and sectors, in lots of different countries. See how Ascertus has helped them.

Ascertus clearly stood out for its professional attitude towards customer communication. Also, unlike many other organisations, the company lays equal emphasis on providing support services and delivering technology implementations. This approach clinched the deal for us.

Nikolaj Clausen, Chief Technology Officer

LUNDGRENS

Ascertus continue to impress us with their knowledge and professionalism. Their deep understanding of the iManage suite allows them to efficiently resolve the complex issues that we escalate to them allowing us to focus on delivering benefits to our firm.

Steve Dalgleish, Applications Manager

SHEPHERD & WEDDERBURN

Implementation of iManage Cloud has been painless. Ascertus and our IT service provider worked collaboratively to deliver the solution to the firm. Our involvement was only in the initial design stages to decide things like policies for file naming and matter workspaces in the application. It could not have gone smoother.

Jurian Hermeler, ICT Director

NAUTADUTILH N.V

Ascertus displayed great eagerness to understand our requirements and suggest approaches that would solve our problems. Executives from the CEO downwards were involved in discussions with us, which gave us a good insight into the company’s cultural attitude towards the delivery of support services.

Aoife Cullen, Office Manager

OCWM LAW

It’s clear to us that the Ascertus team has sound knowledge of iManage Cloud. They are working with us patiently and systematically to meet our system requirements. Their approach to working is very straightforward and professional – with a lot of emphasis on attention to detail.